We love to Hear from our customers

★★★★★

Austin figured out the issue with our a/c when another company couldn't, and we continue to be really happy with his service. He's quick, reliable, fairly priced, and does great work. I would even refer my mom to him if she lived here.

-Angela Richter

★★★★★

Very impressed with Austin! He was informative and thorough. Got the job done! Fixed our unit that needed to be replaced, and came out and replaced the entire unit. Could not be happier. Worked with our warranty folks and recommended a new system. Got it done.

-Richard Harp

★★★★★

Our home warranty told us to contact this company and great choice! We thought we were having issues with our upstairs heating and Austin came over and thoroughly tested everything and ensured it was working. He explained to us what was causing the differences in temperature in the rooms and how to minimize them. We also use this company when we needed to remove our AC Units for foundation work. Austin was very flexible with a last minute change of the start date for the foundation work and was able to disconnect/remove and then reconnect our units afterwards. Will definitely be my first stop for any HVAC needs in the future

-Charles Darder

★★★★★

Austin came out and fixed the issue with our heat. Very professional and knowledgeable. Highly recommend him.

-Tyrone Hill

★★★★★

He is an awesome person, polite, explained exactly what was wrong and made my day because I had no heat or air.👏✅

-Diane Coupland

★★★★★

Austin was great! Crew was very professional, timely and communicated well. Will definitely be calling them again for any needs I have!

-Katelyn Walker

★★★★★

Austin to the RESCUE! He was prompt and quickly troubleshooted the issue with our HVAC unit. He went above and beyond, including securing a compressor over 60 miles away to ensure we had air conditioning by the end of the day. We were grateful for his efficiency, his sense of urgency and his professionalism. We would never hesitate to call on Essential Heating and Cooling again for any of our HVAC needs.

-Vangel Howard

★★★★★

Great experience. Very punctual, professional and knowledgeable. Got out of truck and went straight to work. Did not waist time. Will definitely use his services in the future when needed.

-TODD W

★★★★★

I can not say enough about Essential Heating and Cooling. This man took his time and checked every possible place on my unit to check for a leak. I have never seen someone who was so thorough and actually cared about the quality of work they do. I highly recommend you call Essential Heating and Cooling for all your HVAC needs. I promise you won't be disappointed! So glad I reached out to Essential for a second opinion. Best HVAC company hands down!!

-Brittany Grimsley

★★★★★

SERVICE WAS GREAT! He responded quickly, came to my residence fixed the problem within minutes and gave my husband an excellent price…thank you for a job well done

-Tomeka Mills

★★★★★

Prompt, friendly, thorough, explained everything very well, found the problem when others did not, fair pricing. Definitely would use again.

-Jamie Lane

★★★★★

Great Service and great people!

-Bailey Johnson

★★★★★

’m beyond grateful and happy for my experience! Talk about efficient and professional…this business is just that!

-Kamylle Parker

★★★★★

10/10 recommend

-Bailey Wyatt

★★★★★

-Morgan Bennett

★★★★★

Austin with Essential Heating and Cooling LLC went above and beyond helping us restore our heat. He answered promptly on our first call and was very attentive to what we needed and confident he could make the necessary repairs. He had our unit heating again within record time on a Saturday. The company we had relied on the last several weeks failed us. We are very thankful Austin took the time and had the knowledge to step in and correct their mistakes.

-Allen Wells

★★★★★

Excellent! Essential Heating & Cooling was able to quickly diagnosis and repair an issue with our HVAC. The communication was spot-on, Austin explained everything in terms anyone could understand .The service was professional at a very reasonable price. Highly recommend using Austin and Essential Heating & Cooling.

-Troy Leathers

★★★★★

Top tier. We have an old HVAC system that we know is on borrowed time, and it gave out during a deep cold snap. Austin was one of the shops we called for a bid on a new install. He came out, went over the system, tested it, and suggested trying a repair instead. The repair worked, the price was more than fair, and we're able to put off that new install a bit longer (and when it's time, we'll just call Austin)

-Kristen M

★★★★★

I am posting a before and after. Checked around and found this company and after an estimate had the best rate for a new outdoor unit! First picture is the new and second is the old. The updated pad looks so much more appealing and professional. He answered all our questions and made us feel very comfortable! Very pleased with the work and will re use and recommend! Thanks for your patience with us!

-Brandon Wright

★★★★★

Austin did a phenomenal job repairing our HVAC system. He is professional, educated, respectful, and reliable. I would give him the keys to my house.

He is the only person that I will be using for HVAC work in the future. Highly recommended!

-Brian Crabtree

★★★★★

Austin was amazing when it came to our upstairs unit breaking in the heat of summer! We called him and he came asap to diagnose and repair the problem. He is very honest and dependable and I would recommend him to anyone!

-Adriene Houston

★★★★★

Top notch, gentleman. Austin came out to my house was on time was professional was very neat and clean with whatever work he was doing showed respect to my house and my things. Despite the fact my house is a mess right now. He not only came out once but a second time to try and assist me with my problem and ultimately it was not something that warranty would cover for him to fix, however, he did come out a second time at his cost to try and correct the problem And initially, he did correct the problem both times but unfortunately there was something wrong with my system that my warranty did not cover. Regardless of the fact, my warranty would not cover it. Austin gave me the advice and shared his expertise with me so that I could do thesimple repair myself. obviously he did not have to do this as this is how he makes a living but now I understand why people call him would use him again. Heating and cooling LLC is a top-notch company with a top-notch guy running it. Thanks so much Austin.

-Scott Turner

★★★★★

My air conditioner went out this weekend. He was quick to respond with a reasonable price. Very professional and knowledgeable. Will definitely call again.

-Rachel Herring

★★★★★

Great attitude and got the job done in a timely manner! I highly recommend Austin for any AC problems you may have!

-Rayshawn Adams

★★★★★

Excellent service, very knowledgeable and quick to fix my issue. Will definitely use this service again.

-Zach Wallace

★★★★★

Very easy to work with, on time and friendly.

-Adam Grinfield

★★★★★

Austin @ Essential Heating and Cooling was great to work with. He was detailed, thorough, punctual, professional, and got our units installed earlier than expected. I highly recommend!

-Nancy Hill

★★★★★

-Michael Pruitt